Everything you need to know.

A powered chair or platform that travels along a rail fixed to your staircase, carrying you safely up and down the stairs.

Modern stairlifts are very quiet - generally no louder than a microwave, and typically can't be heard through adjoining walls.

Yes - the seat, arms and footrest fold away when not in use, keeping the staircase clear for others.

Yes - most stairlift motors run on rechargeable battery power, which charges automatically when not in use.

Many stairlift purchases qualify for VAT relief if the stairlift is for someone with a long-term illness or disability. Eligibility varies, so it's worth asking us directly when you get your quote.

It depends on the type. New straight stairlifts start from £2,100, reconditioned from £1,100, and rental from £600 initially. New curved stairlifts start from £6,000, with reconditioned curved models from £4,000.

A curved stairlift is custom-built to follow your staircase's exact bends and turns, requiring a bespoke rail and a more detailed survey - unlike a straight stairlift, which uses a standard rail.

No - your free home survey confirms an accurate, no-obligation quote before any work begins.

Your staircase should be at least 660mm (26 inches) wide. Your free home survey confirms exact suitability.

Often within 24-48 hours of your survey.

Usually under two hours, including a full demonstration.

It's custom-built to follow the exact bends, turns or landings on your staircase, rather than using a standard straight rail.

Manufacturing typically takes 5-7 days once your survey confirms the exact specification.

A full day, carried out by two skilled technicians.

£600 covers supply, installation and your first 3 months. From month 4, it's just £60 a month for as long as you need it.

Yes - a minimum of one month.

We collect it free of charge, with nothing further to pay.

Yes - every reconditioned stairlift is fully tested and serviced to the same standard before installation.

A 12-month warranty covering major breakdowns. Cosmetic breakages are chargeable at £90 callout plus parts.

Standard stairlifts typically carry up to around 20 stone. Heavy-duty models are available for higher weight requirements, with exact capacity confirmed at survey.

One of our engineers confirms this during your free, no-obligation home survey.

Yes - stairlifts travel at a slow, controlled pace and include a seatbelt as standard.

Yes - a minimum 12-month parts and labour warranty on every new stairlift.

You can take out extended warranty cover from £215, covering 1 to 5 years.

We guarantee to attend within 24 hours, though most breakdowns are resolved much sooner.